Every day, our businesses are requiring us to do more with less. Not surprisingly, we are demanding more and more of our leaders. We need them to perform at their fullest potential while bringing out the best in others.
Increasing diversity, rapid speed of change and globalisation is making our work more complex and it’s putting enormous pressure on your leaders to be more agile and adaptive. While you no doubt have strong potential within your leadership team, many of your leaders are struggling as they lack the depth and breadth of leadership and people skills to meet your increasing business demands.
You could fill leadership gaps through external recruitment but competition for the limited pool of qualified talent is fierce, and this is not the answer. Without these leadership competencies in place, your bottom-line is at risk.
Building your internal talent bench is an absolute imperative
With the right intervention, most leaders have the potential to develop their leadership flexibility and agility, but they need the organisation to invest in cultivating their untapped potential.
Leaders who are disengaged are floundering and unable to keep up with rapidly changing business needs. They spend most of their time fire fighting as they are unfocused and reactive. Most likely, many of your leaders are discouraged. They know they need a more adaptive approach and they have the potential to step up but they don’t know how to change. They need the organisation to invest in their development.
This program will empower your leaders with the skills to transform them into high performing, agile and resilient leaders who can lead and perform in an increasingly complex and diverse world.
Through knowledge and skill building, empowered leaders take on larger roles with ease and they form the heart of your internal leadership pipeline. As your leaders become more agile and resilient, they develop the leadership flexibility to influence across diverse and multiple stakeholders and continue to thrive and perform well even under difficult conditions. These are your next generation C-suite executives.
Develop leaders who can influence, thrive and perform under the pressure of complexity and diversity
The answer to building resilient, high-performing leaders is to adopt The Whole Leader framework.
This holistic framework places equal emphasis on helping your leaders strengthen how they lead and manage themselves, in addition to improving their leadership influencing skills to lead and manage others with greater agility and flexibility.
Each of the four areas in The Whole Leader framework play an important role in complementing each other to develop leaders who lead from both the head and heart.
Through this program, your leaders will –
Improve their influencing skills to be more effective at leading matrix organisations to get work done quickly with minimal disruption
Increase their people and interpersonal skills to bring together multiple conflicting points of view to achieve your bottom-line objectives
Be more perceptive and adaptable to draw the best out of the growing diversity in your teams
Become powerful collaborators who can inspire, engage and mobilise global and multi-functional teams
Learn to self regulate their emotions while under stress to improve team morale and productivity
Strengthen their mental toughness to handle difficult issues with greater confidence and resilience
Develop the leadership finesse to handle more senior and complex roles and feed your internal leadership pipeline to meet future business needs
WHAT I WILL BRING
I understand the complex challenges that your leaders face everyday. I also know that most leaders do not have a confidante they can turn to for advice and guidance. As a result, I’ve seen many talented leaders leave because they did not have the right skills or support to succeed. This is a huge lose-lose for both the organisation and the individual.
That’s why I offer customised one-on-one mentoring and coaching, and corporate training programs to help your leaders bring out the best of themselves. I help organisations harness untapped potential, improve performance and productivity, and develop a strong internal talent bench for the future.
I have over 20 years of corporate experience, mainly in senior leadership roles with large global corporates like Procter & Gamble and The Timberland Company. The bulk of my experience has been in leading large global and regional teams.
During that time, I’ve delivered business objectives while managing multiple and diverse stakeholder needs. I’ve also worked in the US, Japan, Singapore and now here in Australia; which has provided me with a wealth of insights into working cross culturally.
I am a firm believer that helping your leaders unlock their leadership potential is where you achieve great business and professional success.
HOW DOES IT WORK ?
My Executive Coaching and Mentoring programs are customised to meet the business and individual’s needs.
WHAT OTHERS HAVE SAID
I have recently started coaching sessions with Carol and I highly recommend her. In fact, I’ve already provided her details to several other professionals wanting some extra support, guidance and coaching. Carol is thoughtful and probes to get to the core of my challenges. She is able to cut through the clutter and noise of an issue to get to the root of it, help dissect it and then work through solutions and strategies. Her approach is calm and warm, but she still pushes me outside my comfort zone to ensure I get the most out of my sessions. I leave each session with new strategies to try to navigate challenging situations. I can say that every session has resulted in a new strategy that has worked and helped me achieve the outcomes I was after.Marketing Manager, Meyer Cookware
Many thanks for the great coaching moments. Carol has been able to engage me effectively with provoking questions that truly simulate my strategic thinking process for better personal reflections and business solutions. Carol has been a great listener and coach in helping me to navigate a very traditional business set up through insightful conversations to continue developing my strategic thinking and influencing skills with the stakeholders.CEO, Borden-Eagle
Thank you so much Carol for your time and coaching sessions that nudged me to look deeper into the “what if” scenarios planning. You bring forth diversity of thinking, ability to listen with understanding and so wise in asking spot on probing questions.... thus, provided me with the clarity on what matters most to get to a much better proposition. Hope you continue to reach and benefit more leaders esp female leaders to reach to their highest potential. You Rock!Managing Director, Hasbro
Carol has been instrumental in helping me navigate a new position within a new industry. Her guidance and insight has really helped me go from feeling that I was in over my head to being grounded and confident in my skills. Carol has such a calming, caring manner, but she pushes me outside my comfort zone every session. I leave every session with more confidence and clarity and new skills to try during the week. The best gift Carol has given to me during our sessions is to not listen to the voice in my head that was telling me I wasn't good enough. I will be forever grateful for Carol's guidance.Client Success Coordinator, Findex
Carol's coaching helped me a lot when I was faced with some career and job-related questions. I highly valued her probing statements; challenges to look for other options and angles to a particular situation; while being a great listener who helped me work thru my questions in a solution-oriented manner. She also helped me assess whether my solutions were those I was truly comfortable; and authentic to my self. Thanks Carol!Brand Manager, PharmaCare Laboratories
It has been an absolute pleasure working with Carol. She is inspired, curious and pushed me far outside my comfort zone. Carol challenged me - she wasn't afraid to ask the tough questions, and I am incredibly grateful that she did. Carol helped me start to get clear about what values I hold most dear and the impact these would have on my leadership style and execution. I particularly enjoyed the leadership stories exercise and found this very useful. Thank you Carol - thank you for your generosity, curiosity, 'gentle reminders' and for pushing me to be the best leader I can be. I would highly recommend Carol if you are looking to really harness your leadership capability.Customer Operations Manager, Boral
Carol Yang gets my highest recommendation as a leadership coach. Her method has had such an amazing impact on how I see myself as a leader. The process Carol used helped me gain new self-awareness and greater confidence in my ability to lead a team. She coached me to develop and own my own unique brand of leadership, which has resulted in increased positive perceptions and respect from my team. I am thrilled with the journey that Carol took me on and the great transformation that occurred. I am now a better leader and for that, I will be forever grateful. Thanks Carol for your guidance and support.Regulatory Affairs Manager, Endeavour Consumer Health
Carol was extremely clear-headed and immensely helpful in giving direction without imposing; she was super patient with me even as I went around in circles at times; and more importantly she really helped me to see what the true issues were, and equipped me with the skills to address them one by one. I liked that she was very structured in her approach so that I never felt we missed anything out, and I liked that she always closed the loop so it always felt like an achievement in itself. Best of all, Carol is such a caring person, I really felt like a friend was guiding me rather than just a professional relationship. I am more confident. I know what I want in my career and I'm well on track to achieving it. I highly recommend Carol to anyone who ever felt lost or just needed a mentor. It will be the best thing you ever did for yourself.Head of Marketing, Chanel Asia Pacific